What are suitable methods for
consulting older users of community care services about their preferences and
their opinions of their services?
This subject was explored during the Outcomes Programme research at the Social Policy Research Unit, University of York.
A consultation was undertaken on this general topic.
Results are available in detail in:
Research Policy and Planning, Vol 18 (1)
Results are summarised in:
C. Patmore, H. Qureshi, E. Nicholas (1999) ‘Tuning in to feedback’ , Community Care, 24-30 June, pages 28-29
(NB date shown above is correct for printed copy of Community Care. But the web copy shows 10 May 2000.)
This consultation identified a particular method for consultation which appealed to older users of community care services – an interview at home, conducted by a senior manager of the interviewee’s own services. An experimental test of this method was subsequently conducted.
Results are available in detail in:
Managing Community Care 9 (5), 8-17
Results are summarised in:
C. Patmore (2000) ‘Learning from older community care clients'
Return to:
'Caring for the whole person: home care for older people which promotes well-being and choice'